Guardian CyberWatchtower™ Escalation Center

Guardian CyberWatchtower™ Excellence: The realm of cybersecurity is intricate, where every node in the defense matrix is paramount. At its heart lies Shields🛡️Up’s Guardian CyberWatchtower™ Excellence – representing the combined might of the BQ-CISO™, CISO, the vigilant SOC | NOC teams, the decision-making prowess of the ISMS (information security management system), and our Escalation Center’s SMEs. As a standout in Managed Security Assurance™, our ISMS Escalation Center stands not as a mere response entity but as a proactive force of Absolute Assurance steps above ISMS prowess.

The Assurance Ecosystem:

  • SOC | NOC Vanguard: Powering Your Digital Frontier 🛡️: A combined force of over 1,000 security and infrastructure specialists, our SOC and NOC teams remain unwavering in their commitment to safeguard and oversee your business processes. Any emerging abnormalities are promptly escalated to our dedicated Escalation Team for meticulous inspection and, when necessary, deeper engagement by the BQ-CISO™.
  • ISMS (Information Security Management System): is our systematic approach for managing the information security of an organization. Information security encompasses certain broad policies that control and manage security risk levels across an organization. It is a ISO/IEC 27001 international standard for information security and for creating an ISMS set of policies and procedures for systematically managing an organization’s sensitive data. Shields🛡️Up combines this prowess with our unique Escalation Center decision making expertise to minimize risk and ensure business continuity by proactively limiting the impact of a security breach.
  • Escalation Center’s Crucible of Expertise: The threats and anomalies detected by the SOC | NOC don’t just get flagged; they enter the crucible of the Escalation Center. Here, our SMEs, use our unique pathway to resolution, our future readiness of CISOs in training, meticulously analyze each anomaly, and follow the ISMS standards in guiding a expedited path to resolution. Their insights are invaluable, and their recommendations often set the course for strategic defense actions.
  • Root Cause Analysis Tools: Our ISMS Escalation Center, every escalation is meticulously addressed through a “Critical Thinking Structured Process”, combining ISMS guidelines with several tools that drive a well oiled process:
    • Situational Appraisal: We assess and prioritize the situation to bring clarity and structure, answering the question: “What’s happening now?”
    • Problem Analysis: Using a variety of tools, we delve into finding the true root cause, emphasizing long-term prevention over just quick fixes.
    • Decision Analysis: We identify the optimal solution based on rational evaluation, steering clear of emotional biases.
    • Potential Problem Analysis: We take proactive risk analysis steps to prevent future issues, ensuring that we consistently deliver top-tier service and maintain the trust and integrity our customers expect.
  • BQ-CISO’s Strategic Oversight: For those rare, unprecedented cyber challenges that demand an evolved strategy, the ISMS Escalation Center collaborates with the BQ-CISO™. With overarching vision, the BQ-CISO™ lays out defense blueprints – from strengthening barriers, deploying honeypots to counteracting advanced threats.

The Pillars of Assurance:

  • Proactive Measures: Our mantra is a swift response, but our ethos lies in predicting and preempting threats.
  • Unified Front: At Shields🛡️Up, barriers are foreign. We champion collaboration, seamless communication, and shared insights, from our front-lines to strategic echelons.
  • ISMS ISO/IEC 27001: Four steps 1) the risks the information assets face; 2) the steps taken to protect the information assets; 3) a plan of action in case a security breach happens; and 4) identification of individuals responsible for each step of the information security process.
  • Transparency Cultivates Trust: A well-informed defense is a strong defense. We uphold this through our commitment to detailed documentation and clarity.
  • Ever-evolving Defense: Cyber threats mutate, and so does our defense strategy. With the trinity of our SOC | NOC vigilance,ISMS Escalation Center’s expertise, and BQ-CISO™ guidance, we remain not just relevant, but ahead.

The MSAP Promise: Security is foundational, but at Shields🛡️Up, we aim for the zenith – Assurance. Our commitment transcends boundaries; we don’t just offer security, we promise unwavering, absolute assurance.™